NOTICE:

We are now happy to be able to see clients in person in our office. Online teletherapy is still available for those who prefer it. Check out our COVID office policy.

Privacy and Confidentiality

Every effort is made to ensure the privacy of clients at the Centre for Cognitive Therapy.  As members of the College of Psychologists of Ontario all staff are bound by strict confidentiality rules.  No information about clients can be released to anyone without the written informed consent of the client.  This rule applies strictly to any client over the age of sixteen.  Information about children under the age 12 may be shared with parents. 

There are some legal exceptions to strict confidentiality which are not common in normal clinical practice.  These include an imminent risk of suicide or potential violence and harm to others.  Known physical or sexual abuse must be reported to Children’s Aid Society.   A court of law could subpoena records. Often a court will be satisfied by a letter from the clinician.

All transactions and information collected on this website follow the standards set by the Personal Health Information Protection Act (PHIPA).  These standards include: assignment of passwords that are secure, all transactions with Ocbt.ca use 256-bit SSL encryption, information submitted to the website is stored using AES-256 bit encryption, and data is strictly accessible to authorized staff only.

Privacy is very important and respected throughout the Centre for Cognitive Therapy.  Specific privacy concerns may be discussed with any of the staff at the Centre for Cognitive Therapy.

Social Media Policy

The Ottawa Centre for Cognitive Therapy has Facebook, Twitter and LinkedIn accounts. We use these accounts to provide general information about our practice as well as share information related to mental health and psychology. We do not use these accounts to target specific users, clientele or potential clientele. You are welcome to view our pages, but we strongly insist that current and former clients do not interact with our pages (or individual therapists) in any way. This is to protect your confidentiality and respective privacy.

The Ottawa Centre for Cognitive Therapy does not accept friend or contact requests from current or former clients through any social media website. Additionally the Ottawa Centre for Cognitive Therapy and its’ staff does not follow or send friend requests to current and former clients on Facebook, Twitter, LinkedIn or other social media sites, as this will compromise confidentiality and potentially influence the therapeutic relationship.

If you have any questions you may contact the office through email or phone. If a client wishes to contact the clinic and/or their therapist between sessions, the best way to do so is by email through admin@ocbt.ca or by phone 613-729-0801.

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